01Acceptance of these terms

By using this website or booking a stay, package or service with Nainital Lake View Hotel, you agree to these Terms & Conditions. If you do not agree with them, please do not use the website or make a booking.

02Use of the website

The website gives information about our rooms, packages and services. We try to keep it accurate and up to date, but descriptions, photographs, availability and package details may change, and some images are illustrative.

You agree not to misuse the site, attempt to interfere with its security, submit false information, or use automated tools to send enquiries.

03Bookings, packages and payments

Enquiries made through the website are requests for availability and are not confirmed bookings. A booking is confirmed only when we send you written confirmation.

Rates, inclusions, payment schedules and package details are stated in your confirmation. Taxes and charges that apply by law are payable in addition unless the confirmation says otherwise.

04Cancellations and refunds

Cancellation and refund terms are specific to each booking and are given in your confirmation, together with the general principles in our Hotel Policies. Please read them before you confirm your plans.

05Guest responsibilities

Guests must provide accurate details, carry valid identification, follow the hotel's policies, and treat the property, staff and other guests with respect. Guests are responsible for loss or damage they cause to hotel property.

06Liability

We take care to provide a comfortable and safe stay. To the extent permitted by law, we are not responsible for loss of or damage to personal belongings left unattended, for vehicles and their contents, or for losses that arise from events outside our control.

Nothing in these terms limits any right that you have under law that cannot be excluded.

07Events beyond our control

Hill travel can be affected by weather, landslides, road closures, local restrictions and similar events. We are not liable for delays, changes or cancellations caused by such events, but we will work with you to rearrange your stay or services wherever possible.

08Content and intellectual property

The text, design and other original material on this website belong to Nainital Lake View Hotel or its licensors, and may not be copied or reused without our written permission. Names and logos are used only to identify our business.

09Third-party links and services

The website may link to or embed third-party services such as maps. We do not control them and are not responsible for their content or practices.

10Governing law

These terms are governed by the laws of India. Any dispute that cannot be settled amicably will be subject to the jurisdiction of the courts at Nainital, Uttarakhand.

11Changes to these terms

We may revise these terms from time to time. The version on this page, with its date, is the one that applies to your use of the website.